━━━   REVENUE CYCLE MANAGEMENT

Remote Charge Capture Support

Charges often get missed long before a claim is ever coded.

Start the Conversation

Explore all RCM Services

━━━  ​​Not sure where to start? Start with a call. It's free, and so is your quote. Talk to our team →

• Overview
• RCM Assessment
• Coding & Compliance Review
• EHR & Systems Assessment
• Remote Charge Capture
• Remote Medical Coding
• Revenue Cycle Health Check

━━━  ​WHAT WE DO

Charge Capture and Reconciliation Support, Built Around Root Cause

RCCS identifies missed charges, erroneous write-offs, and denials, then traces them back to the workflow or documentation gap that caused them, so revenue you've already earned actually gets collected instead of just flagged.

Missed Charge & Write-Off Identification

Identification and correction of missed charges, erroneous write-offs, and denials, recovering revenue that's already been earned but never made it to a claim.

Documentation & Workflow Analysis

Bottleneck analysis tied to root cause, finding where charge capture actually breaks down rather than just the symptoms.

Reconciliation Corrections

Process and reconciliation corrections built to prevent recurrence, not just recover the immediate loss.

---

━━━  ​BUILT FOR ANY SCALE, SPECIALTY, OR PLATFORM

Single-Site Practices Multi-Site Groups Health Systems All Specialties All EHR & PM Platforms

Specialty Complexity · Oncology

Oncology Charge Capture Services

Oncology charge capture runs through ARIA and MOSAIQ specifically, with interface configurations that don't behave like a standard EHR. RCCS's Oncology Client Services (OCS) team offers two entry points: a one-off charge correction project scoped to a specific code issue, or full-time ongoing remote charge capture with a dedicated consultant.

ARIA & MOSAIQ Interface Review

Validates that merge fields, modifier configuration, and system interfaces aren't letting charges drop into unmonitored work queues.

Weekly Interactive Workbook

A client-specific Excel tracker reviewed line by line, daily, holding errors in pending status before export to billing.

Financial Impact Dashboard

A cumulative, year-to-date view of pending-item resolution, added charges, and the quantified impact of corrections.

Prior-Authorization Tool

A prior-authorization workbook that identifies applicable codes from patient and treatment planning inputs.

Ongoing Charge Capture

A dedicated consultant compares charge capture to documentation every day, rather than on a periodic review cycle.

SEE ONCOLOGY CONSULTING →

---

━━━  ​OUR METHOD

We Fix the Cause, Not Just the Charge

A one-time recovery effort catches today's missed charges and leaves tomorrow's exposed. RCCS works through all four phases so the same gap doesn't reopen next quarter, and doesn't quietly erode a year from now.

Phase I

Identify

Missed charges, erroneous write-offs, and denials are surfaced individually across your charge capture workflow, rather than only in the aggregate.

Phase II

Diagnose root cause

Documentation and workflow bottleneck analysis tied to root cause, addressing why it happened rather than only that it happened.

Phase III

Prevent recurrence

Process and reconciliation corrections are built to prevent recurrence, the difference between a rebate and an actual fix.

Phase IV

Partner: Your Choice of Model

Two paths from here, chosen up front based on what you need:

• Project-based: RCCS completes the correction, trains your team on the new process, and hands off with documentation and a maintenance plan.
• Retained: RCCS stays on with continued reconciliation, trend reporting, and process review, so gains don't erode next quarter.

Looking specifically for missed charges, write-offs, or reconciliation, rather than a system build issue? See Remote Charge Capture Support.

---

━━━  ​WHY RCCS

Why Healthcare Organizations Choose RCCS for a Revenue Cycle Assessment

✓

Hospital and professional-side experience across the revenue cycle, spanning multiple settings and specialties rather than just one.

✓

Root-cause corrections built so the same gap doesn't reopen next quarter, rather than a one-time recovery.

✓

Regular, structured reporting on errors, omissions, and trends throughout the engagement, rather than a single end-of-engagement summary.

✓

Depth to go specialty-specific where the reconciliation complexity calls for it. See Oncology above.

✓

Oncology-specific clinical backgrounds. Our oncology charge capture consultants include former radiation therapists, dosimetrists, and operational managers, with real clinical experience beyond coders reading a chart.

✓

Your choice of engagement model. Project-based correction with a clean handoff, or a retained, embedded consultant. Scoped to what you actually need, rather than a one-size-fits-all contract.

---

━━━  WHAT YOU GET

A Defined Deliverable Set, Not a Vague Engagement

General Charge Capture Support

✓

Missed-charge and write-off findings across your charge capture workflow.

✓

Root-cause workflow analysis tied to the specific documentation or process gap, not a generic error list.

✓

A reconciliation correction plan built to prevent recurrence, with implementation guidance included.

✓

Recovered revenue summary. A dollar-quantified account of corrected charges and reversed write-offs, categorized by payer or department. Delivered as an Excel workbook.

✓

Compliance-verified posting record confirming all postings and corrections were performed under your team's supervision and within payer timely-filing limits.

✓

Team training and handoff documentation for clients choosing the project-based model, so the corrected process holds after RCCS steps back.

Oncology Charge Capture

✓

ARIA & MOSAIQ Interface Review. Validates merge fields, modifier configuration, and system interfaces so charges don't drop into unmonitored work queues.

✓

Weekly Interactive Workbook. A client-specific Excel tracker reviewed line by line, daily, holding errors in pending status before export to billing.

✓

Financial Impact Dashboard. A cumulative, year-to-date view of pending-item resolution and the quantified impact of corrections.

✓

Ongoing Charge Capture. A dedicated consultant comparing charge capture to documentation every day, rather than on a periodic audit cycle.

Correction isn't always the end of the road. RCCS stays on call for what comes next, whether that's stepping back in as a retained consultant or simply being available as new gaps surface, without restarting the vendor search each time.

━━━​   NEXT STEPS

Start the Conversation

Tell us where you suspect charges are slipping through. We'll route you to the right solution from there.

Start the Conversation

Explore All Revenue Cycle Services ​→

Explore Specialty-Specific Consulting ​→